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Frequently
asked questions
01.The game is not loading or gets stuck on a black screen.
Most loading issues are caused by browser cache, extensions, or network instability. Refresh the page first. If that doesn’t work, clear your browser cache and reload the game. Make sure you are using an up-to-date browser such as Chrome, Edge, or Firefox. Ad blockers and script-blocking extensions may prevent games from loading correctly.
02.The game runs very slowly or lags. How can I improve performance?
Close other tabs and applications to free up memory. Playing in a modern desktop browser usually provides the best performance. On older devices or low-end phones, some games may run slower due to hardware limitations. Disabling battery saver modes and reducing background apps can also help.
03.The controls are not responding. What should I do?
Click or tap inside the game screen to make sure it is focused. On desktop, ensure your keyboard layout is correct and no other application is capturing input. On mobile devices, avoid zooming the page and use the on-screen controls as intended. Reloading the page often fixes temporary input issues.
